Apprenticeship 16+

IT Service Desk Apprentice

CONNECT SYSTEMS LIMITED · MOOR ROAD, CHESHAM, HP5 1NZ

Technology / IT / data£19,000.00 / year (advertised)Working arrangement not statedTraining providedExperience requirements not stated

About the role

The IT Service Desk Apprentice role exists to get clients working again quickly, taking first contact on support requests, triaging them accurately and resolving common issues first time. The role owns its service desk tickets, SLA compliance, ticket triage, 1st line troubleshooting, and billable hours. Training: Information communications technician (level 3).

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Skills the employer wants

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Entry requirements not stated — check the source advert

    Source: Find an Apprenticeship · Source checked 29/10/2026, 16:25:59 · Closes 25/11/2026