Apprenticeship 16+

IT Service Desk Engineer Apprentice

SONA IT LTD · HOWARD RD, HA7 1BT

Technology / IT / data£23,000.00 / year (advertised)Working arrangement not statedTraining providedExperience requirements not stated

About the role

You will join the 1st Line Support team and become the first point of contact for our clients. You will work through monitoring alerts, user requests and starters and leavers, following our documented processes, and escalate anything outside your remit to 2nd Line. Training: Information communications technician (level 3).

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Skills the employer wants

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Entry requirements not stated — check the source advert

    Source: Find an Apprenticeship · Source checked 29/10/2026, 16:25:59 · Closes 17/11/2026